Protect yourself and others.
Containment and prevention Measures
The safety of our employees and guests has and will always be our utmost priority.
Thus, Africana hotel will be operating under the supervision of Ministry of Tourism and Ministry of Health in accordance to the guidelines of World Health organization to execute the highest level of precautionary measures to ensure guest’s safety by maintaining the highest level of sanitization and thoroughly disinfecting every possible area and touch points in all of the resorts.
Africana hotel has to meet rigorous health criteria to obtain the certificate of operation from the Ministry of health.
Surgical Face Mask is Must to enter and use Africana hotel facility .
The measures are but not limited to:
General Measures
- Disinfection procedures to run throughout the whole day.
- Sanitizing dispensers to be deployed throughout the whole facility.
- Clinique and doctor in each hotel reporting to the Ministry of health.
- Distancing measures for the guests and employees.
- Proper ventilation in public spaces.
- Awareness boards to be installed in various areas.
- Disinfecting all touchpoints in public spaces every hour with the products instructed by WHO and Ministry of health.
Guests
- Provision of rapid test kits to ensure guests are not infected.
- Hotel Guest daily temperature test to detect fevers.
- Quarantine areas to be designated for the suspected cases.
Employees
- 50% of staff to be present in the facility.
- All Employees are tested.
- All employees were adequately trained to execute the sanitary protocol to ensure the efficacy of the measures.
- Periodic trainings for the staff to follow up on latest methods to fight the virus.
Check-in & Rooms
- All luggage is sterilized upon check in.
- Room Occupancy: Maximum 2 adults accompanying one child per room.
- Minimum Time frame of 48 hours before the reoccupation of the room.
Swimming Pools
- We ensure the highest allowed concentration of chlorine that kills virus in the pools.
- All Sunbeds, tables and chairs are being disinfected after each guest use.
- we use percentage 5% of chlorine in swimming pool .
Dining
- Food is specially treated from the point of purchase to preparation to service to eliminate contamination and ensure highest hygiene and safety standards.
- we have a single use eating Equipment (knife,spoon….etc)
- Distance of 2m to be maintained between each table while ensuring a maximum number of 2 people per table and a maximum of 6 people per table for families.
- A la carte Service, no buffet service allowed.
- Dining Tables, chairs and tableware are disinfected after each service.
- Weddings, conferences and night events currently stopped till further notice.
Spa & Wellness
- Gym undergoes disinfection procedures every 1 hour.
- Gym equipment is distanced to reduce proximity.
- Spa facilities are closed.
Laundry & Housekeeping
- All linens and textiles are being washed in high temperatures to eliminate contamination.
instructions
we put instructions for all hotel guest ,in all public area (English/Arabic) to help guest to flow to protect self and other
.
